Service Provision Policy

At Dancetrips, we organize and provide cultural trips centered around dancing to our customers. Here's how we provide our services:

Trip Planning and Organization:
- We meticulously plan and organize each cultural trip, including selecting destinations, arranging accommodations, scheduling dance workshops and classes, and coordinating cultural activities and excursions.
Booking Process:
- Customers can browse our website to view available trip packages and itineraries. They can then book their desired trip through our online booking system or by contacting our customer support team.
- Upon booking, customers will receive a confirmation email containing important trip details and instructions.
Pre-Trip Preparation:
- Prior to the trip, we provide customers with essential information and resources to help them prepare, including packing lists, travel tips, and cultural insights about the destination.
Trip Execution:
- Once the trip commences, our experienced guides and instructors ensure a seamless and enriching experience for our customers. They facilitate dance workshops, lead cultural tours, and provide assistance and guidance throughout the trip.
Customer Support:
- Our dedicated customer support team is available to assist customers before, during, and after their trip. Whether they have questions about the itinerary, need assistance with travel arrangements, or require support during the trip, we are here to help.
Feedback and Improvement:
- We value feedback from our customers and use it to continually improve and enhance our services. After each trip, we encourage customers to provide feedback and suggestions to help us better meet their needs and preferences.

Cancellation and Refund Policy:

Please refer to our Refund Policy for information regarding cancellations and refunds.

If you have any questions about our service provision or need assistance with booking a trip, please don't hesitate to contact us at Info@dancetrips.org.