Refund Policy

Thank you for choosing Dancetrips for your dance travel needs. We strive to provide excellent service and unforgettable experiences. Please review our refund policy outlined below:

1. Refund Eligibility:

   • Refunds are only available for cancellations made within the specified timeframe outlined in the booking terms and conditions for each trip package.

   • Eligibility for a refund varies depending on the trip package and its specific cancellation policy.

2. Requesting a Refund:

   • To request a refund, please contact our customer support team via email at info@dancetrips.org or through our website's contact form.

   • Your refund request must include your booking details, including the trip package name, booking reference number, and reason for cancellation.

3. Refund Processing Time:

   • Once we receive your refund request, we will process it within 1-2 business days.

   • The time it takes for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

4. Refund Method:

   • Refunds will be issued using the same payment method used for the original booking, unless otherwise specified.

   • If the original payment method is no longer available (e.g., expired credit card), we will work with you to arrange an alternative refund method.

5. Non-Refundable Fees:

   • Some trip packages may include non-refundable fees or deposits. These fees will not be refunded in the event of cancellation, unless explicitly stated otherwise in the booking terms and conditions.

6. Force Majeure:

   • In cases of unforeseen circumstances beyond our control, such as natural disasters, political unrest, or pandemic-related travel restrictions, Dancetrips reserves the right to modify or cancel trip packages. In such cases, we will work with affected customers to provide alternative solutions or refunds where applicable.

7. Partial Refunds:

   • In certain cases, partial refunds may be granted based on the timing of the cancellation and any applicable cancellation fees outlined in the booking terms and conditions.

8. Contact Us:

   • If you have any questions or concerns about our refund policy, please don't hesitate to contact us. Our customer support team is here to assist you.

 

Note: This refund policy is subject to change without prior notice. Please refer to the specific terms and conditions of your booked trip package for detailed refund information.